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Terms & Conditions

Terms of Service

Welcome to Luxe's Nails & Spa. These Terms of Service govern your use of our website and services. By using our services, you agree to be bound by these Terms.

Last Updated: January 15, 2025

Our Services

Luxe's Nails & Spa provides premium nail care and spa services, including:

Manicures and pedicures (regular, gel, spa)
Nail art and design services
Callus removal and foot care
Other beauty and wellness services

Service descriptions, pricing, and availability are subject to change without notice.

Booking & Appointments

Make Appointments

Book through our online system, phone, or in-person

(510) 818-1848

Punctuality

Please arrive on time. Late arrivals (15+ min) may be rescheduled

Payment

Due at time of service. Credit, debit, cash, Square accepted

24-Hour Cancellation Policy

Please review our cancellation requirements

24+ hours notice: Free cancellation or rescheduling
Less than 24 hours: May be subject to cancellation fee
No-shows: Charged full service amount, may require prepayment for future bookings

Payment Terms

Accepted Payment Methods

Credit cards (Visa, Mastercard, Amex, Discover)
Debit cards
Cash
Digital payments through Square

Pricing & Refunds

All prices are in US Dollars and subject to change without notice.

Gratuities are not included and are at your discretion.

Refunds: Not available for prepaid services or gift certificates, but may be transferred or rescheduled.

Age Requirements

Clients under 18 must be accompanied by a parent or legal guardian. By booking services for a minor, you represent that you are the minor's parent or legal guardian and consent to the services.

Health & Safety

Client Responsibility

Inform us of allergies or medical conditions
Notify us of discomfort during service
Disclose relevant health information
Follow aftercare instructions

Our Standards

Highest sanitation and hygiene standards
All tools properly sanitized or disposed
Compliance with California state regulations
Right to refuse service if health/safety risk

Important Disclaimers

Service Results

While we strive for excellence, individual results may vary. We do not guarantee specific outcomes as results depend on nail condition, lifestyle, and aftercare.

Allergic Reactions

We are not liable for allergic reactions to products. Please inform us of known allergies before service. If you experience a reaction, seek medical attention immediately.

Product Longevity

Gel polish, nail art, and service longevity varies based on nail growth, daily activities, and aftercare. We do not guarantee specific duration.

Limitation of Liability

To the fullest extent permitted by law, Luxe's Nails & Spa shall not be liable for:

Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Injury except from gross negligence or misconduct
Damages from failure to follow aftercare

Our total liability shall not exceed the amount you paid for the service giving rise to the claim.

Intellectual Property & Photography

All website content (text, graphics, logos, images) is our property or our licensors' and is protected by intellectual property laws.

We may photograph services for marketing purposes. By using our services, you consent to such photography and its use on our website, social media, and marketing materials. Please inform us if you do not wish to be photographed.

Governing Law

These Terms shall be governed by the laws of the State of California. Disputes shall be resolved in the courts of Alameda County, California.

Questions? Contact Us

We're here to help clarify any terms

If you have questions about these Terms of Service, please contact us:

Luxe's Nails & Spa

4372 Thornton Ave, Fremont, CA 94536

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.

Your continued use after changes constitutes acceptance of the new Terms.